Amanda Claesens at desk right

What do your customers really think about your business?

How is your brand perceived in the market?

Are your employees happy with their workplace?

Whether it’s your business or if you are working on a client project, market research will help you to : 

COMMUNICATE better with your customers

IDENTIFY opportunities for growth and development

PLAN ahead and spot potential challenges before they happen

 Create BENCHMARKS to measure success

UNDERSTAND  your competitors

Looking for a research partner?

Want a researcher who delivers on time, every time?  Need someone whose attention to detail is spot on?

Let’s have a chat to explore how I can help you. 

Looking for research advice?

Know what you want to find out, but can’t get the questions right?  Sent out a survey but the response was rubbish?

You need my 1-2-1 Rock Your Research online session.

Recent clients include:

6

years established

668

projects completed

1

cat asleep on desk

Together we’ll choose the most appropriate methodology according to the objectives of your brief, the timings and your budget.

I offer a range of data gathering techniques.

Online

The methodology of choice for many – an online survey can be a quick and efficient way to gather your data. I have access to a number of tools which offer a comprehensive online survey solution.

Telephone

Telephone research is conducted by a team of specialist researchers, I don’t employ CATI preferring to let interviews take a more natural pace, which in my opinion allows better engagement with respondents.

Postal

Whether it’s a questionnaire posted to members of a club or handed out at an event, or an insert in a magazine, paper-based research still has its place.  I offer UK Freepost and PO Box addresses for postal replies.

Face to face

Face-to-face research takes place in a number of locations: in street, in home, in halls, at your premises, or at an event. Working with our associates I have access to interviewers based all over the UK.

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I am a member of the following organisations.

The Market Research Society (MRS) is the UK professional body for research, insight and analytics. They recognise 5,000 individual members and over 500 accredited Company Partners in over 50 countries who are committed to delivering outstanding insight. As the regulator, they promote the highest professional standards throughout the sector via the MRS Code of Conduct,  Find out more here

The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.  Find out more here

The Good Business Charter is a simple accreditation which organisations in the UK can sign up to in recognition of responsible business practices.  It measures behaviour over 10 components: real living wage, fairer hours and contracts, employee well-being, employee representation, diversity and inclusion, environmental responsibility, paying fair tax, commitment to customers, ethical sourcing, and prompt payment. Find out more here

The Prompt Payment Code (PPC) is a voluntary code of practice for businesses, administered by the Office of the Small Business Commissioner (SBC) on behalf of BEIS. It was established in December 2008 and sets standards for payment practices between organisations of any size and their suppliers.  Find out more here