Amanda Claesens at desk right

Experts in providing the answers your business needs

What do your customers really think about your business?
How is your brand perceived in the market?
Are your employees happy with their workplace?

Whether it’s your business or if you are working on a client project, market research will give you the answers. 

Looking for a research partner?

Want a researcher who delivers on time, every time?

Need someone whose attention to detail is spot on?

Let’s have a chat to explore how I can help you. 

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projects completed to date

Market Research will help you to :

  • COMMUNICATE better with your customers

  • CREATE benchmarks so you can measure progress

  • IDENTIFY opportunities for growth and development

  • PLAN ahead and spot potential problems before they happen

  • UNDERSTAND your competitors

Together we’ll choose the most appropriate methodology according to the objectives of your brief, the timings and your budget.

I offer a range of data gathering techniques.

Online

The methodology of choice for many – an online survey can be a quick and efficient way to gather your data. I have access to a number of online tools which offer a comprehensive online survey solution.

Telephone

Telephone research is conducted by a team of specialist researchers, I don’t employ CATI preferring to let interviews take a more natural pace, which in my opinion allows better engagement with respondents.

Postal

Whether it’s a questionnaire posted to members of a club or handed out at an event, or an insert in a magazine, paper-based research still has its place.  I offer UK Freepost and PO Box addresses for postal replies.

Face to face

Face-to-face research takes place in a number of locations: in street, in home, in halls, at your premises, or at an event. Working with our associates I have access to interviewers based all over the UK.

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Feedback from my clients ..

“I’ve been working with Amanda for more than fifteen years. Throughout that time she has consistently delivered an exceptional level of service. We have always found Amanda to be helpful and professional in her approach. She has a clear understanding of our needs, nothing is too much trouble and it’s always service with a smile!”

Head of Insight, Bounty UK

“The great thing about Amanda is that she can be flexible in her approach to your project – happy to take on just a small part, or run the whole show.”

Emma Nickson, Brand Brain Marketing Consultancy

“We’ve worked with Amanda for a few years now for our annual team survey and each year we get a brilliant service and a great amount of flexibility.  Our business is forever evolving, so we rely on Amanda to be flexible to our changing requirements.  Nothing is too much trouble and communication is quick and simple, Amanda is simply great at understanding our needs.”

Operations Manager, Forest Holidays

“We have worked with Amanda for many years on our annual Beauty Awards, and could not recommend her more highly.  She is extremely professional and efficient, and provides us with an invaluable resource.”

President, CEW (UK)

Recent clients include: