Amanda Claesens at desk right

Experts in providing the answers your business needs

What do your customers really think about your business?
How is your brand perceived in the market?
Are your employees happy with their workplace?

Whether it’s your business or if you are working on a client project, market research will help you to : 

  • COMMUNICATE better with your customers

  • CREATE benchmarks so you can measure progress

  • IDENTIFY opportunities for growth and development

  • PLAN ahead and spot potential problems before they happen

  • UNDERSTAND your competitors

Looking for a research partner?

Want a researcher who delivers on time, every time?  Need someone whose attention to detail is spot on?

Let’s have a chat to explore how I can help you. 

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projects completed to date

Together we’ll choose the most appropriate methodology according to the objectives of your brief, the timings and your budget.

I offer a range of data gathering techniques.

Online

The methodology of choice for many – an online survey can be a quick and efficient way to gather your data. I have access to a number of tools which offer a comprehensive online survey solution.

Telephone

Telephone research is conducted by a team of specialist researchers, I don’t employ CATI preferring to let interviews take a more natural pace, which in my opinion allows better engagement with respondents.

Postal

Whether it’s a questionnaire posted to members of a club or handed out at an event, or an insert in a magazine, paper-based research still has its place.  I offer UK Freepost and PO Box addresses for postal replies.

Face to face

Face-to-face research takes place in a number of locations: in street, in home, in halls, at your premises, or at an event. Working with our associates I have access to interviewers based all over the UK.

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I’m a member of The Market Research Society

The MRS “is the UK professional body for research, insight and analytics. We recognise 5,000 individual members and over 500 accredited Company Partners in over 50 countries who are committed to delivering outstanding insight. As the regulator, we promote the highest professional standards throughout the sector via the MRS Code of Conduct.”   Visit their website to find out more or click here to download a copy of the revised Code of Conduct.

I’m registered with the Information Commissioner’s Office

The ICO is “the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals“.   Their website is full of information to help both businesses and individuals with regards to all aspects of data privacy.   I’ve signed the ICO public register to pledge support for my customers data rights via Your Data Matters.